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FAQs

Frequently Asked Questions

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Find here all the answers you need about Interhaptics.

Getting Started

How to get started with Interhaptics?




  • What is Interhaptics?

Interhaptics is a development suite created for all XR and mobile application. The suite includes two dev applications, The Haptics Composer and the Interaction Builder. With these two applications, users will have all necessary tools to create, design, and build immersive, interactive XR project, with little time and effort and no limitation on platform deployment.


  • How do I create an account?

Go on one of the package pages and scroll to the "end" of the page. Choose your plan and click on "subscribe". Create your account by signing in with your email address or directly with your Google account. Once registered, you will receive a 4-digit verification code via email to validate the account.

  • Are there any video tutorials to help get started with Interhaptics?

You can find all our tutorials by clicking here.



  • Does Interhaptics provide X features?

Ask to our developers on discord!



  • Where can I find API documentation?

Find all the informations you need on our documentation page.



  • Do I need all the modules to make it work?

No. The Haptic Composer is a standalone software. Each module of our Unity packages (Interaction Builder & Interhaptics Engine) can be used separately depending on your needs. For example, you can integrate haptics within your own interaction module! Remember that we propose multiple plans for you here to find the best suited for your projects.

 


  • Can I use Interhaptics on Unreal?

Not for the moment, but we’ll be soon supporting it. Stay tuned!

Unity Integration

  • Which Unity version should I use?

Every module of Interhaptics except Interhaptics for mobile should be compatible from 2018.4 up to 2020.2.

However, we advise the use of Unity 2019 or higher for your project, as well as the Unity XR Plugin Management if you are targeting Oculus Quest.


  • Can Interhaptics be used in the Unity version 2020.3.19?

Yes but you have to patch the HandTrackingManager (this is fixed in the next update). Copy the System.Numerics.dll from the Unity installation path to your project folder.


  • When Interhaptics will be compatible with Unity 2020.3 LTS?

No estimated time of arrival but do not hesitate to join our discord channel to be updated when it's out!


  • Is an update of your SDK to Unity 2020.3 planned for the foreseeable future?


No update planned for the moment, but stay tuned



  • How to integrate the Oculus Quest?



 


  • Why my HMD is not working when I import Interhaptics package inside Unity?

After importing Interhaptics you need to configure your Unity project to be compatible with XR content. For that you need to enable VirtualRealitySupported setting inside Edit > Project Settings > Player > XR Settings” and configure your project to support your headset. 


Also check our list of supported devices here.



  • Is there any risk of incompatibility with my previous projects if I update Interhaptics?

Projects developed during the beta might generate some conflicts since we reshaped a lot the internal architecture of our modules. However, further updates will preserve all developers’ content.

 


  • Why do I have errors in Unity after the import of the Unity Package?

Make sure your project includes the SDK of the device you are developing for. For example, if you want to build your application for Oculus Quest, you must have the Oculus VR SDK set in your project. You would also need to make sure that you have the “VR” enabled in your project, and “.Net compatibility" is set to 4.X.


  • Is it possible to add haptics to Unity3D objects like cubes, etc. without using the VR components?

You can use our haptic SDK even if you are not using the VR components we provide. You just need to have a script that triggers the haptics and tells the system on which part you want the haptic to occur.


  • Is there a standalone demo of the VR Interactions Essentials from the Unity Asset Store?

No, but there is a sample scene within the package.





Modules

HAPTIC COMPOSER


  • What is haptics in Interhaptics?

Interhaptics core contains a hardware agnostic haptic rendering engine (HAR). Using the Haptic Composer, you can design a haptic material which can be used as an asset in the creation of your use cases. HAR interprets the interactions between the avatar and the interactive objects and converts them to haptic signal which can be applied to 3rd party haptic devices. By default, HAR supports most common and currently available wearable haptic devices such as XR controllers, and GoTouchVR VRtouch device, however the HAR is easily extendable and 3rd party devices and can be easily added with a plugin system by implementing a simple interface. This enables you to build your use case once and it will support any current or future device available in the market.



  • How do I export my haptic material to a universal format?

There is no universal format, but we export it to be used with our haptic rendering engine.


  • Can I use a sound to do haptic?

Not yet with Interhaptics but soon!


  • Can I use Haptic Composer to design haptic effects for my custom haptic device?

It is possible, contact us if you want to include your device in the Interhaptics ecosystem.






INTERACTION BUILDER


  • Can I use the Interaction builder with a custom Rig?

Totally! You will still have to re-assign the interaction bodyparts to your rig and compute a grab strength by yourself, but the whole interaction system will work right after. 


Support

  • Where can I contact your developers?

By joining the discord community here.


No, it doesn't.

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