Terms of Use & Privacy Policy

PREAMBLE

GO TOUCH VR SAS (hereinafter referred to by name or as “us”, “we”, “our”) is committed to respect your privacy and to comply with applicable data protection and privacy laws. This privacy policy (hereinafter “Policy”) describes how we collect and use personal data where GO TOUCH VR SAS is the data controller or where we refer to the applicability of this Policy.



1. Definitions

Personal data: means information relating to you or another identifiable individual.

Policy: means this Privacy Policy

User (Hereinafter also referred to as “you” or “your”): means any physical person or legal entity using the Website.

Software: Means Interhaptics, the software developed by GO TOUCH VR SAS, a development suite designed to build and create 3D interactions and haptic feedback for applications in VR and AR

Website: means the website https://www.interhaptics.com/



2. Types of Data Collected

In order to provide you with the Software, we collect the following Personal data:

• cookies;
• usage Data;
• first name;
• last name;
• address;
• country;
• email address;
• unique device identifiers for advertising (AAID or IDFA, for example);
• geographic position;
• language;
• data communicated while using the service; and
• phone number.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the Website.

Unless specified otherwise, all Data requested by GO TOUCH VR is mandatory and failure to provide this Data may make it impossible for us to provide its services. In cases where we specifically state that some Data is not mandatory, Users are free to decide whether to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact GO TOUCH VR. Any use of Cookies – or of other tracking tools – by us or by the owners of third-party services used by GO TOUCH VR serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through the Website and confirm that they have the third party's consent to provide the Data to the owner of the said data.



3. Method concerning processing the Data

3.1 Methods of processing

GO TOUCH VR takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to GO TOUCH VR, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by GO TOUCH VR. The updated list of these parties may be requested from us at any time.

3.2 Legal basis of processing

GO TOUCH VR may process Personal Data relating to Users if one of the following applies:
• Users have given their consent for one or more specific purposes;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which GO TOUCH VR is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in GO TOUCH VR;
• processing is necessary for the purposes of the legitimate interests pursued by GO TOUCH VR or by a third party.

In any case we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

3.4 Place

The Data is processed at GO TOUCH VR’s offices: 12 Place Saint Hubert 59800 LILLE, and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by GO TOUCH VR to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with GO TOUCH VR using the information provided in the contact section.

3.5 Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:

• Personal Data collected for purposes related to the performance of a contract between GO TOUCH VR and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of our legitimate interests shall be retained if needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by GO TOUCH VR within the relevant sections of this document or by contacting us.

We may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, GO TOUCH VR may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.



4. The purposes of processing

The Data concerning the User is collected to allow GO TOUCH VR to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Analytics, Advertising, Commercial affiliation, Content commenting, Content performance and features testing (A/B testing), Data transfer outside the EU, Hosting and backend infrastructure, Contacting the User, Handling payments, Infrastructure monitoring, Managing contacts and sending messages, Managing landing and invitation pages, Tag Management, Traffic optimization and distribution, Platform services and hosting, Backup saving and management, SPAM protection and Interaction with online survey platforms.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.



5. The rights of Users

Users may exercise certain rights regarding their Data processed by GO TOUCH VR.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with us to find out which rights apply to them.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by GO TOUCH VR, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, we will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed Users have the right, under certain circumstances, to obtain the erasure of their Data from us.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

5.1 Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in GO TOUCH VR or for the purposes of the legitimate interests pursued by us, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

5.2 How to exercise these rights

Any requests to exercise User rights can be directed to GO TOUCH VR through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by us as early as possible and always within one month.



6. Applicability of broader protection standards

While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards.

Such broader protection standards apply when the processing:

• is performed by an Owner based within the EU;
• concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
• concerns the Personal Data of Users who are in the EU and allows GO TOUCH VR to monitor such Users’ behavior taking place in the EU.



7. Cookie Policy

The Website uses Trackers. To learn more, the User may consult the Cookie Policy information below.

Additional information about Data collection and processing Legal action.

Legal Action
The User's Personal Data may be used for legal purposes by GO TOUCH VR in Court or in the stages leading to possible legal action arising from improper use of the Software or the related Services.

The User declares to be aware that we may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, we may provide the User with additional and contextual information concerning services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, GO TOUCH VR and any third-party services may collect files that record interaction with us (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
The Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
GO TOUCH VR reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within the Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, GO TOUCH VR shall collect new consent from the User, where required.



More about cookies

What are cookies?
A cookie is a small file which asks permission to be placed on your device. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on our websites can be either set up by our website or by a third-party website. Moreover, these cookies can be “session” or “persistent” cookies: a session cookie is a cookie that is automatically deleted when the user closes the browser, whereas a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date.

How to accept or refuse cookies
If you do not want to receive cookies from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then accept or refuse upon such notice. You can also generally set your browser to turn off cookies. To understand how to do this, please consult your browser’s “Tools” section, or any other similar heading.

We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly, or you will not be able to use any website services that require you to sign in.

List of cookies we collect
The tables below elaborates more on the cookies we collect and what information they store.

Necessary Cookies
These are cookies that are required essential to the Interhaptics platform. Necessary cookies are used to track your login status, account information, keep track of the exact time that you have accessed the website, and monitor your usage of the Interhaptics website.

Third Party Cookies
These are cookies that are required essential to the Interhaptics platform. Necessary cookies are used to track your login status, account information, keep track of the exact time that you have accessed the website, and monitor your usage of the Interhaptics website.

Contact us

If you have any questions regarding this privacy policy or any other concerns, you may contact us at hapticsupport@interhaptics.com.